Direct Auto Financial

I took out a car loan with Yes Car Credit in about 2002 which included PPI, which i was told i needed in order for the purchase of the car.

I was then ill and off work for a number of months and tried to claim on my PPI but was told that i could not as it was a pre existing illness which i was told by the salesman was ok and would be covered.

To cut a long story short(ish) the payments went into default and the car was taken off me as i was in no position to pay.

Now the debt got passed onto a company called Marlin Financial Services who after a number of years have benn chasing me for the outsatnding balance. Now after the involvement of solicitors Marlin have agreed that the file is now closed and no monies are outstanding.

I have sine contacted Direct Auto Financial (Yes Car Credit) with regard to the mis selling of the PPI. They have informed me that MArlin have bought all rights to the account and i should contact them.

Am i right in thinking that it is the company who sold the PPI that is liable for any claim.

If so is there a standard letter that i could send to them many thanks in advance.

Comments

di3004 Posts: 42,579 Forumite

I took out a car loan with Yes Car Credit in about 2002 which included PPI, which i was told i needed in order for the purchase of the car.

I was then ill and off work for a number of months and tried to claim on my PPI but was told that i could not as it was a pre existing illness which i was told by the salesman was ok and would be covered.

To cut a long story short(ish) the payments went into default and the car was taken off me as i was in no position to pay.

Now the debt got passed onto a company called Marlin Financial Services who after a number of years have benn chasing me for the outsatnding balance. Now after the involvement of solicitors Marlin have agreed that the file is now closed and no monies are outstanding.

I have sine contacted Direct Auto Financial (Yes Car Credit) with regard to the mis selling of the PPI. They have informed me that MArlin have bought all rights to the account and i should contact them.

Am i right in thinking that it is the company who sold the PPI that is liable for any claim.

If so is there a standard letter that i could send to them many thanks in advance.

In my opinion, you done the right thing from the start by contacting the company that sold you this.

I would ring the FOS, explain and ask them just to be sure on this, they should confirm who, but as I said above you done the right thing in my opinion.
FOS contact details here:
http://www.financial-ombudsman.org.uk/contact/index.html

Please let us know, good luck.;)

The one and only "Dizzy Di"