Windows Explorer crashes when selecting an Office document (.docx, .xlsx) with "Details pane" or "Preview pane" active

Title speaks for itslef. Whenever I try to select an Office document in the Explorer windows, the explorer freezes then crashes. It works perfectly fine if I disable the "Details pane" or the "Preview pane". I tried repairing Microsoft Office with a Quick Repair, but to no avail. I am on a Dell XPS 13 running Windows 10 Home. Any ideas on what could cause the problem? Thanks.

windows-10
windows-explorer
microsoft-office

asked Sep 19, 2018 at 8:35 Antoine Delia Antoine Delia 151 1 1 silver badge 6 6 bronze badges

What kind of a crash? Try: (1) Run the Windows Troubleshooter, (2) Check if this happens in Safe Boot, (3) Create another user profile and check.

Commented Sep 19, 2018 at 9:51 @harrymc The explorer freezes and I can't click anywhere i.imgur.com/DFCa6hp.png Commented Sep 19, 2018 at 9:54

Uninstalling and reinstalling Office did the trick. Still no idea why it occurred in the first place.

Commented Sep 19, 2018 at 14:09 You might put up an answer and accept it, for the future. Commented Sep 19, 2018 at 14:38

for me it was the details pane that caused the trouble.. turning it off worked. no time to uninstall office.