Contact us

If you have a query we've not been able to answer in either our general frequently asked questions or our dedicated network frequently asked questions, please contact us by phone or email.

Phone calls may be monitored and/or recorded.

Specialist registration enquiries

Monday to Friday: 9:00am - 5:00pm

Alternatively, you can email us at: hcreg@aviva.com

Postal queries: Department 10, Aviva Health, Chilworth House, Hampshire Corporate Park, Eastleigh, SO53 3RY.

General Claim enquiries

Monday to Friday: 8:00am - 6:30pm

Saturday: 8:00am - 1:00pm

For enquiries regarding a patient's claim including payment of invoices.

Fee Schedule related enquiries

Monday to Thursday: 9:00am - 5:00pm

Friday: 9:00am - 4:00pm

Alternatively, you can email us at: avivapractitioners@aviva.com

Postal queries: Department 10, Aviva Health, Chilworth House, Hampshire Corporate Park, Eastleigh, SO53 3RY.